Contact Us

Important information for you to know before you contact the NDC.

Please read our Frequently Asked Questions (FAQ’s) section -- you may locate the answer to your question. Fill out the form below to contact the National Data Center.  We will respond back to your request within 48 hours and often will reply in a much shorter time.

The National Data Center is not your Trustee office, we are here to assist you in accessing your case online.  We cannot discuss or interpret any of the data that is presented through  If you have any issues or questions once you have accessed your case, please contact your Chapter 13 Attorney to discuss.  

Here's a quick summary of questions we can answer:

We Can
  • Help you view your Chapter 13 case.
  • Assist you with the registration process.
We Cannot
  • Answer any questions about your case including:
    • How many months are remaining?
    • What is your remaining balance?
    • How much do you owe?
    • What is your payoff amount?
    • Tax questions
    • Refund questions
    • Make a change of address
If you are a Debtor Attorney and have questions about accessing the website please click here

For Debtors Only
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National Data Center Office Hours
Debtor Support: Monday - Friday 9:00am to 5:00pm PST
Phone - 866 938-3639